Own Your Own Business
Dry Cleaning Station's goal is to provide the highest quality
products and services at a price the customer will value. It is
through this experience that customer loyalty is created
bringing them back time and again.
Visit the
Dry Cleaning Station web site to learn more about
our business model and available opportunities
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CORPORATE pick-up & delivery
A growing
number of companies in the Triad area recognize the value of
providing dry cleaning pick-up and delivery service for their
employees. One less errand to run on the way to or from work
reduces stress and improves quality of life.
DRY CLEANING STATION's FREE, twice weekly pick up and
delivery service is simple to implement, and once in place,
practically runs itself!
Please read our Frequently Asked Questions
(below) for more information.
CONTACT
US with any questions or if you're ready to
get started.
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FREQUENTLY ASKED QUESTIONS |
- How do we join your
corporate delivery service ?
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How does an individual employee start using the service?
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We have a small office,
and might only have a few orders each time you come by. Can
we still be on your route?
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Where do you leave the returned clothes?
- What if it's
raining?
- I'm worried about
theft...do you have any problems with orders being stolen
from a customer's front porch?
- How do you manage
payment?
- How do I point out
any spots or garments in need of repair?
1. How do we
join your corporate delivery service?
A. It only takes a few minutes to get your office started on
our free pick-up and delivery service.
1.
CONTACT US or call
503.533.8675 (in Portland) or 360.260.3937 (in Vancouver) to
request an informational packet with samples of our brochures,
customer testimonials, etc.
2.When
you are ready to get started, we will provide you with plenty
of informational brochures for all of your employees, as well
as signage that can be posted in the office and a pre-written
email that can be forwarded to all employees informing them of
the service.
4. We will determine with you if we will
automatically stop at your office on every pick up and
delivery day or if we will just stop if we receive a request
for pick up (or if we have a delivery).
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2. How does an
individual employee start using the service?
1.
When an employee wants to start the service, they will
contact DRY CLEANING STATION directly with
any questions or to schedule their first pick up.
2. Customer will complete the CUSTOMER PROFILE FORM
(found on the informational brochure).
3. Customer places items for cleaning AND completed
CUSTOMER PROFILE FORM in any kind of disposable bag and leaves
the bag in the designated pick up and delivery spot in your
office by 8:30 am on the pick up and delivery day.
4. We will return the items on the next pick up and
delivery day with a personalized delivery bag to be used for
all future orders.
5. Customer will be added to our email reminder list. We
send an email reminder out to all delivery customers on
the business day prior to the next pick up and delivery day.
If we automatically stop at your office on every delivery day,
the email will indicated that there is no need for a reply in
order for us to pick up, we'll be there anyway. If we do not
automatically stop at your office on every pick up and
delivery day, we will indicate that customer must reply to
email if they have something for us to pick up.
3. We have a small office, and might
only have a few orders each time you come by. Can we still be
on your route?
A. Absolutely! If we don't get a reply from
someone at your office (in response to our reminder email) we
will not stop there (unless we have something to return, of
course!).
4. Where do you leave the returned
clothes?
A. We simply hang the completed order in the predetermined
spot in your office (usually a coat closet or lunch room. We
can provide a rack if necessary).
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6. I'm
worried about theft...do you have any problems with orders
being stolen from a customer's front porch?
A. That is a valid
concern. However we are happy to report that we have
processed thousands of transactions through our delivery
service and have never had a customer's order stolen from
their office. Thieves don't typically want to steal
laundry! However, we cannot be held responsible for theft.
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7. How do you
manage payment?
A. It couldn’t be simpler! We keep your credit card information securely on file
and charge your card with each incoming order. A receipt is
attached to your order.
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8. How does
a customer point out any spots or garments in need of repair?
A. The customer either attaches a note to
the garment with a safety pin or puts the note in a small bag
with the garment and secure the bag in your customer bag.
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Tip
Have your clothes cleaned
frequently. This actually prolongs their life ... as soil and
stains left too long are sometimes impossible to remove and
will cause abrasion of the fabric and can wear out the fibers. |
